Services

Hiring a well-diversified virtual administrative assistant will give back time to business owners so that you can focus on the aspects of your business that need attention to grow and prosper. It takes the guesswork out of the organizational aspect of important data, emails, and agendas. It gives you the peace of mind that you are delegating the “busy” work to a reliable, well-versed, focused assistant who genuinely cares about YOU! A virtual administrative assistant isn’t an employee, we are contractors. Therefore, hiring one allows you to scale operations. We are a comparatively cost-effective alternative to employees. You can considerably reduce your costs and invest your money back into your business. You can also hire us for as long or as little as you need. Who doesn’t love better ROI when it comes to your hiring decisions?

Colleagues Working in Office

Administrative Support

Organized and Efficient

Email Management

  • Organize your email account(s) and keep emails in proper folders and sub folders

  • Respond to emails as needed and ensure you are notified of the emails you need to handle

  • Unsubscribe from spam

  • Respond to client emails as needed

Appointment Setting & Calendar Management

  • I will keep your calendar up-to-date and ensure notifications are set so you are notified of your appointments and so forth. 

  • I will organize and set meetings for you. 

Phone Support

  • I will handle incoming and outgoing phone calls.

Invoicing

  • Invoicing/emailing clients’ invoices and following up to ensure payment is collected in a timely manner (whatever your company’s policy is for payment collection upon completion of services or start of services). This will also include calling clients if needed to collect payment. 

Inventory Ordering Services

  • Do you lack the time to stay on top of ordering your inventory? Delegate that task out. Add valuable time back to your schedule so you can focus on inventing new ways to expand your business. 

Social Media Management

  • I will update your FB and IG accounts

  • I will post content on your behalf 5-7 times a week

  • I will respond to messages and comments on posts

Customer Service

"Amy was responsible for many areas of customer service, primarily taking calls for customers with technical issues. It is difficult to find someone who can handle these calls due to their technical nature and fragile state that a customer is in when a trouble arises at their business. Amy did a fantastic job of taking down all the necessary details of the issue at hand..." "Amy additionally handled sales requests. She is very detail oriented which made the transition easy for the caller from customer service representative to sales representative. Amy’s attention to detail was also seen in her monthly paperwork..."

Amy S. (Owner of LadyBug Telephone Systems)

"She is self-motivated and incredibly hard-working.  She always fosters positivity and sets a strong example for others to follow.  She demonstrates an unwavering commitment to high performance."

Lori L. (Pequea Township)